General Information for all Copilots

This guide shows you how to use Flynapse AI Co-Pilots to get instant answers about aviation procedures, find relevant documents, and collaborate with your team. Whether you’re working with MRO procedures or flight operations, this guide covers everything you need to know.

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What Are AI Co-Pilots?

Flynapse AI Co-Pilots are intelligent assistants designed specifically for aviation professionals. They understand aviation terminology, procedures, and can help you find information quickly and accurately. Available Co-Pilots:

• MRO Co-Pilot: For maintenance, repair, and operations procedures
• Pilot Co-Pilot: For flight operations and emergency procedures

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Getting Started

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Accessing Your Co-Pilot

Step 1: Log In

1. Go to your Flynapse dashboard
2. Log in with your credentials
3. You’ll see your available co-pilots based on your role

Step 2: Choose Your Co-Pilot

• MRO Engineers: Click on “MRO Co-Pilot”
• Pilots: Click on “Pilot Co-Pilot”
• Other Users: You’ll see the co-pilot relevant to your department

Step 3: Start Chatting

• You’ll see a chat interface with a message box at the bottom
• Type your question and press Enter or click Send

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Understanding the Chat Interface

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Main Chat Area

Your Messages:

• Appear on the right side in blue bubbles
• Show your questions and requests
• Include timestamps

AI Responses:

• Appear on the left side in gray bubbles
• Include the AI’s answer
• Show relevant documents found
• Provide action buttons (copy, share, like/dislike)

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Document Results

When the AI finds relevant documents, you’ll see: Document Cards:

• Title: Name of the document (e.g., “AMM 78-31-00 Removal”)
• Snippet: Relevant text excerpt with page number
• Tags: Document type, aircraft, version (color-coded)
• Action Buttons: Preview, Open, Download
• Checkbox: Select documents for further actions

Document Types:

• AMM: Aircraft Maintenance Manual
• SB: Service Bulletins
• IPC: Illustrated Parts Catalog
• AD: Airworthiness Directives
• FCOM: Flight Crew Operating Manual
• QRH: Quick Reference Handbook

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Left Sidebar

New Chat Button:

• Click to start a fresh conversation
• Clears previous chat history
• Useful for switching topics

Filters:

• Document Types: Filter by AMM, SB, IPC, AD, FCOM, QRH
• Aircraft Types: Filter by A320, B737, A350, B787, etc.
• Real-time: Filters apply immediately to results

Chat History:

• List of your previous conversations
• Click to return to any previous chat
• Shows conversation titles and timestamps

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How to Ask Questions

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Basic Questions

Simple Queries:

• “How do I remove a thrust reverser?”
• “What’s the procedure for engine failure during takeoff?”
• “Show me landing gear inspection procedures”

Specific Requests:

• “Find AMM procedures for A320 hydraulic system”
• “Show me all service bulletins for B737 engines”
• “What are the memory items for engine failure?”

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Advanced Queries

Multi-Part Questions:

• “Compare A320 vs B737 landing gear procedures”
• “What’s the difference between normal and emergency procedures?”
• “Show me all procedures related to hydraulic system maintenance”

Filtered Searches:

• “Only show AMM documents for A320”
• “Filter results to B737 MAX only”
• “Show me QRH procedures for engine failure”

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Follow-up Questions

Refining Results:

• “Only show AMMs and SBs”
• “Give me a summary of these documents”
• “What tools are needed for this procedure?”

Getting More Details:

• “What are the safety precautions?”
• “What’s the estimated time for this procedure?”
• “Are there any special requirements?”

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Working with Document Results

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Selecting Documents

Single Selection:

1. Click the checkbox on any document card
2. The card will be highlighted
3. You can then ask for summaries or comparisons

Multiple Selection:

1. Check multiple document checkboxes
2. All selected documents will be highlighted
3. Ask questions about the selected documents

Select All:

1. Click “Select All” button (appears when documents are shown)
2. All documents in the current response will be selected
3. Useful for getting comprehensive summaries

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Document Actions

Preview:

• Click the eye icon to see a quick preview
• Shows document metadata and first few pages
• Useful for checking if document is relevant

Open:

• Click the document icon to open full document
• Opens in the document viewer
• Automatically goes to the most relevant page

Download:

• Click the download icon to save document
• Downloads the full PDF file
• Useful for offline reference

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Getting Summaries

Selected Documents:

1. Select one or more documents using checkboxes
2. Ask: “Give me a summary of these documents”
3. AI will provide a consolidated summary

All Results:

1. Ask: “Summarize all the results”
2. AI will provide an overview of all found documents
3. Useful for getting a broad understanding

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Using Filters Effectively

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Document Type Filters

MRO Co-Pilot Filters:

• AMM: Maintenance procedures and instructions
• SB: Service bulletins and manufacturer updates
• IPC: Parts catalogs and ordering information
• AD: Airworthiness directives and regulatory requirements

Pilot Co-Pilot Filters:

• FCOM: Flight crew operating procedures
• QRH: Quick reference handbooks and emergency procedures

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Aircraft Type Filters

Common Aircraft Types:

• A320: Airbus A320 family
• B737: Boeing 737 family (including MAX variants)
• A350: Airbus A350 family
• B787: Boeing 787 family

Using Filters:

1. Check the boxes for document types you want
2. Select aircraft types you’re working with
3. Ask your question - results will be filtered automatically
4. Clear filters by unchecking boxes

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Chat History and Organization

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Managing Chat History

Viewing Previous Chats:

1. Look at the left sidebar under “Chat History”
2. Click on any previous conversation
3. You’ll return to that chat with all previous messages

Starting New Conversations:

1. Click the “New Chat” button (plus icon)
2. This starts a fresh conversation
3. Previous chat is saved in history

Chat Titles:

• System automatically generates titles based on your first question
• Titles help you identify conversations later
• You can see titles in the chat history list

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Organizing Your Work

Topic-Based Chats:

• Start new chats for different topics
• Keep related questions in the same chat
• Use chat history to return to previous work

Document Collections:

• Select and save relevant documents
• Use summaries to create reference materials
• Download important documents for offline use

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Collaboration Features

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Sharing Information

Copy to Clipboard:

1. Click the copy button on any AI response
2. Paste the information into emails, reports, or other documents
3. Useful for sharing findings with team members

Email Sharing:

1. Click the share button on any AI response
2. Enter recipient email addresses
3. Add a custom message
4. Send the information directly to team members

Document Sharing:

1. Open any document in the viewer
2. Use the share button to send the document
3. Include custom messages for context

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Team Collaboration

Adding Comments:

1. Open any document in the viewer
2. Click anywhere on the page to add a comment
3. Choose public (team) or private (personal) comments
4. Other team members can see and respond to public comments

Voting on Responses:

1. Use thumbs up/down buttons on AI responses
2. Help improve AI accuracy by rating responses
3. Good responses get prioritized for similar questions

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Best Practices

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Asking Effective Questions

Be Specific:

• “A320 landing gear inspection procedures” (good)
• “landing gear” (too vague)

Include Context:

• Mention aircraft type, system, and procedure type
• Specify if you need normal or emergency procedures
• Include any special requirements or conditions

Use Aviation Terminology:

• Use standard terms like AMM, SB, IPC, AD
• Include aircraft model numbers (A320, B737, etc.)
• Use proper procedure names and references

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Managing Information

Organize Your Work:

• Start new chats for different projects
• Use filters to narrow down results
• Select and summarize relevant documents
• Save important information for future reference

Verify Information:

• Always cross-reference with official documents
• Check document versions and dates
• Verify procedures against current regulations
• Consult with experienced team members

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Team Communication

Share Findings:

• Use email sharing for important discoveries
• Copy relevant information to team reports
• Document procedures and lessons learned
• Keep team members informed of updates

Collaborate Effectively:

• Add comments to documents for team knowledge
• Use public comments for team discussions
• Vote on helpful responses to improve AI accuracy
• Share best practices and insights

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Troubleshooting

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Common Issues

“No documents found”

• Cause: Your question might be too specific or use uncommon terms
• Solution: Try broader terms or different wording
• Example: Instead of “thrust reverser deployment mechanism,” try “thrust reverser”

“Results don’t match what I need”

• Cause: You might need to use filters or be more specific
• Solution: Apply document type and aircraft filters
• Example: Filter to “AMM” and “A320” for maintenance procedures

“AI response seems incomplete”

• Cause: The AI might need more context
• Solution: Ask follow-up questions or request more details
• Example: “Can you provide more details about the safety precautions?”

“I can’t see the documents I need”

• Cause: You might not have access to certain document types
• Solution: Contact your administrator about document access
• Prevention: Check your account settings for available document types

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Getting Better Results

Improve Your Questions:

• Use specific aircraft model numbers
• Include document type preferences
• Mention procedure categories (normal, abnormal, emergency)
• Ask for step-by-step procedures when needed

Use Filters Effectively:

• Apply filters before asking questions
• Combine document type and aircraft filters
• Clear filters when switching topics
• Use filters to narrow down large result sets

Follow Up Effectively:

• Ask for summaries of selected documents
• Request comparisons between procedures
• Ask for specific details about tools or requirements
• Request clarification on complex procedures

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Tips for Different User Types

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For MRO Engineers

Maintenance Procedures:

• Ask for step-by-step procedures with safety warnings
• Request tool and equipment requirements
• Ask for troubleshooting guidance
• Request compliance and regulatory information

Document Management:

• Use AMM filters for standard procedures
• Check SB filters for manufacturer updates
• Review AD filters for regulatory requirements
• Use IPC filters for parts information

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For Pilots

Flight Operations:

• Ask for normal and abnormal procedures
• Request emergency procedure checklists
• Ask for memory items and immediate actions
• Request weather and performance information

Document Access:

• Use FCOM filters for standard procedures
• Check QRH filters for emergency procedures
• Review both for comprehensive procedures
• Ask for specific aircraft variant procedures

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For Managers and Supervisors

Team Management:

• Use chat to find training materials
• Request procedure summaries for team briefings
• Ask for compliance and regulatory updates
• Use sharing features to distribute information

Quality Assurance:

• Request procedure comparisons
• Ask for regulatory compliance information
• Use summaries for audit preparation
• Share findings with team members

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Getting Help

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Self-Service Resources

In-App Help:

• Click the help icon (?) for contextual assistance
• Use tooltips and help text throughout the interface
• Check the chat history for previous successful queries
• Use the filters to narrow down results

Best Practices:

• Start with simple questions and build complexity
• Use filters to focus your searches
• Select and summarize relevant documents
• Share findings with your team

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Support Resources

Technical Issues:

• Contact your organization’s IT support
• Check your internet connection
• Try refreshing the page
• Clear your browser cache

Access Issues:

• Contact your administrator about permissions
• Check your account settings
• Verify you have access to the co-pilot you’re trying to use
• Report any access problems immediately

Content Questions:

• Contact your department manager
• Consult with experienced team members
• Use the voting system to improve AI responses
• Provide feedback through the thumbs up/down buttons

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Document Viewer - Advanced PDF Viewer with Collaboration

The Flynapse Document Viewer provides a comprehensive PDF viewing experience designed specifically for technical aviation documentation. It combines high-performance rendering with advanced navigation, search capabilities, and team collaboration features.

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Overview

The Document Viewer enables users to view technical documents (AMM, SB, IPC, AD, etc.) in full detail, starting from the most relevant page based on search context. It supports hierarchical navigation, page-level collaboration, metadata viewing, and document-wide search functionality.

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Key Features

• Intelligent Page Opening: Automatically opens to the most relevant page
• Hierarchical Navigation: Multi-level table of contents with auto-highlighting
• Page-Level Comments: Add public or private comments on specific pages
• Document Search: Ctrl+F functionality with match highlighting
• Collaboration Tools: Comment feed, voting, and sharing capabilities
• Metadata Display: Comprehensive document information and version tracking

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Interface Layout

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Page Header

The page header provides navigation and branding: Components:

• 🏢 Company Logo: Flynapse branding
• 🛠️ Product Name: “Flynapse MRO Co-Pilot” or “Flynapse Pilot Co-Pilot” indicator
• 👤 User Menu: Settings, profile, and logout options
• 🔙 Back Button: Returns to the main chat interface (when applicable)

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Left Sidebar - Navigation & Comments

The left sidebar provides document navigation and collaboration features: Sidebar Header:

• 🔙 Back to Chat: Returns to the main chat interface
• 📋 Toggle Sidebar: Collapse/expand sidebar for more viewing space
• Position: Located at the top of the sidebar

Table of Contents (TOC):

• Multi-level Support: Hierarchical chapter > section > subsection structure
• Collapsible Sections: Expand/collapse sections with chevron icons
• Clickable Navigation: Direct navigation to specific pages
• Auto-highlighting: Highlights current section based on visible page

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Main Content Area

The main content area contains the document header, toolbar, and PDF canvas: Document Header:

• 📄 Document Title: Full document name with overflow handling
• 📘 Document Type: AMM, SB, AD, IPC, etc. with icon
• ✈️ Aircraft Type: A320, B737, A350, etc. with plane icon
• 🔁 Version: Document version with book icon
• 📅 Last Modified: Document modification date with clock icon
• 📊 Page Count: Total number of pages

PDF Toolbar:

• 🔍 Search Input: Enter search terms with real-time highlighting
• ⏭️ Next/Previous: Navigate between search matches
• 🔢 Match Counter: Shows current match position (e.g., “2 of 5”)
• ❌ Clear Search: Clear search and remove highlighting
• ⬅️➡️ Page Navigation: Previous/next page buttons
• 📄 Page Input: Direct page number input with validation
• 🏠 First/Last: Jump to first or last page
• 🔍+ Zoom In: Increase document scale
• 🔍- Zoom Out: Decrease document scale
• 🔄 Reset Zoom: Return to default scale
• 📏 Fit Width: Scale to fit page width
• ⬇️ Download: Download full document as PDF
• 🖨️ Print: Print document
• 📋 Toggle Sidebar: Show/hide left sidebar

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Comments Section

The comments section is integrated into the left sidebar: Adding Comments:

• Click to Comment: Click anywhere on the PDF canvas to add a comment
• Position Tracking: Comments are anchored to specific X,Y coordinates
• Page Reference: Automatic page number assignment
• Visibility Options: Choose between public and private comments

Comment Management:

• Edit Comments: Modify existing comments (author only)
• Delete Comments: Remove comments (author and admins only)
• Vote System: Thumbs up/down voting on comments
• Real-time Updates: Comments appear immediately for all users

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Document Search Functionality

Search Features:

• Real-time Search: Search input in toolbar with instant highlighting
• Match Navigation: Navigate between search results with next/previous buttons
• Match Counter: Shows current match position and total count
• Highlighting: All matches highlighted directly in the PDF canvas
• Clear Search: Remove search highlighting and reset view

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Keyboard Shortcuts

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Integration with Co-Pilots

From Chat to Viewer:

1. Search for documents in MRO or Pilot Co-Pilot
2. Click “Open” on document card
3. Automatically opens to relevant page
4. Continue collaboration in document viewer
5. Return to chat with context preserved

Context Preservation:

• Search Context: Maintains search query context
• Document Selection: Preserves selected documents
• Conversation History: Links back to original conversation
• User Preferences: Maintains user settings and preferences

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Navigation & Interface Guide

This section helps you understand how to navigate the Flynapse interface, use the main UI elements, and work efficiently with the platform. Learn about the layout, navigation patterns, and interface features.

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Main Interface Layout

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Page Header

Location: Top of every page Purpose: Provides branding, navigation, and user controls Left Section:

• Company Logo: Flynapse branding
• Product Name: “Flynapse Copilots” or specific copilot name
• Back Button: Returns to previous page (when applicable)

Right Section:

• User Menu: Your profile picture and dropdown menu
• Settings Access: Quick link to your account settings
• Logout Option: Secure session termination

User Menu Options:

• Home: Return to the copilots dashboard
• Settings: Access your account settings
• Logout: Sign out of the system

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Main Content Area

Purpose: Displays the primary content for each page Layout: Adapts based on the page type and content Content Types:

• Copilots Dashboard: Grid of available AI assistants
• Chat Interface: Conversation with AI copilots
• Document Viewer: PDF viewing and collaboration
• Settings Pages: Account and organization management

Responsive Design:

• Desktop: Full-width layout with sidebar
• Tablet: Adaptive layout with collapsible elements
• Mobile: Stacked layout optimized for touch

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Navigation Patterns

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Primary Navigation

Copilots Dashboard:

• Main Hub: Central location for accessing AI copilots
• Tab Navigation: Switch between organization types
• Copilot Cards: Visual representation of available assistants
• Access Indicators: Shows which copilots you can use

Settings Navigation:

• Role-Based Access: Different options based on your permissions
• Tabbed Interface: Organized by function (Organization, Departments, Roles, etc.)
• Breadcrumb Navigation: Shows your current location
• Quick Access: Direct links to frequently used settings

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Secondary Navigation

Chat Interface:

• Left Sidebar: Filters, chat history, and controls
• Main Panel: Conversation area with AI responses
• Document Results: Interactive document cards
• Action Buttons: Copy, share, and other functions

Document Viewer:

• Left Sidebar: Table of contents and comments
• Main Canvas: PDF viewing area
• Toolbar: Search, navigation, and zoom controls
• Comments Panel: Collaboration and discussion

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Interface Elements

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Buttons and Controls

Primary Buttons:

• Launch: Start using a copilot
• Send: Submit a message or form
• Save: Save changes or information
• Cancel: Discard changes and return

Secondary Buttons:

• Preview: Quick look at documents
• Download: Save files locally
• Share: Send information to others
• Copy: Copy text or information

Action Buttons:

• Edit: Modify existing information
• Delete: Remove items (with confirmation)
• Add: Create new items
• Search: Find specific information

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Form Elements

Input Fields:

• Text Input: Single-line text entry
• Textarea: Multi-line text entry
• Email Input: Email address validation
• Password Input: Secure password entry
• Search Input: Find information quickly

Selection Controls:

• Dropdown: Choose from a list of options
• Checkbox: Select multiple options
• Radio Button: Choose one option from many
• Toggle Switch: Enable or disable features

Validation:

• Real-time Validation: Immediate feedback on input
• Error Messages: Clear explanation of problems
• Success Indicators: Confirmation of correct input
• Required Fields: Clearly marked mandatory information

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Mobile Interface

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Mobile Navigation

Touch-Friendly Design:

• Large Touch Targets: Easy to tap on mobile devices
• Swipe Gestures: Navigate between sections
• Collapsible Menus: Save screen space
• Responsive Layout: Adapts to different screen sizes

Mobile-Specific Features:

• Hamburger Menu: Access navigation on small screens
• Pull-to-Refresh: Update content by pulling down
• Touch Scrolling: Smooth scrolling through content
• Mobile Tooltips: Helpful information on touch

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Mobile Optimization

Layout Adaptations:

• Stacked Layout: Vertical arrangement of elements
• Collapsible Sidebars: Hide navigation to save space
• Mobile Toolbars: Compact controls for small screens
• Touch Gestures: Pinch, zoom, and swipe support

Performance Optimizations:

• Lazy Loading: Load content as needed
• Compressed Images: Faster loading on mobile
• Efficient Scrolling: Smooth performance on touch devices
• Offline Support: Basic functionality without internet

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Keyboard Shortcuts

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Navigation Shortcuts

General Navigation:

• Ctrl/Cmd + H: Go to home (copilots dashboard)
• Ctrl/Cmd + S: Open settings
• Ctrl/Cmd + K: Open search
• Escape: Close modals and menus

Chat Interface:

• Enter: Send message
• Shift + Enter: New line in message
• Ctrl/Cmd + N: Start new chat
• Ctrl/Cmd + F: Search in chat history

Document Viewer:

• Ctrl/Cmd + F: Search within document
• Page Up/Down: Navigate pages
• Home/End: Go to first/last page
• Ctrl/Cmd + Plus/Minus: Zoom in/out

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Accessibility Features

Keyboard Navigation:

• Tab: Move between interactive elements
• Enter/Space: Activate buttons and links
• Arrow Keys: Navigate lists and menus
• Escape: Close dialogs and menus

Screen Reader Support:

• Alt Text: Descriptive text for images
• ARIA Labels: Accessible names for elements
• Focus Indicators: Clear visual focus
• Semantic HTML: Proper structure for assistive technology

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Interface Customization

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Personal Preferences

Display Settings:

• Theme: Light or dark mode (if available)
• Font Size: Adjustable text size
• Layout Density: Compact or spacious layout
• Language: Interface language selection

Notification Settings:

• Email Notifications: Receive updates via email
• In-App Notifications: See alerts in the interface
• Sound Alerts: Audio notifications for important events
• Desktop Notifications: Browser notifications

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Workspace Organization

Chat Organization:

• Chat History: Previous conversations
• Favorites: Bookmark important chats
• Search: Find specific conversations
• Archive: Store old conversations

Document Management:

• Recent Documents: Quick access to recent files
• Favorites: Bookmark important documents
• Collections: Organize related documents
• Search: Find specific documents

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Troubleshooting Interface Issues

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Common Interface Problems

Layout Issues:

• Elements Not Loading: Check internet connection
• Misaligned Content: Try refreshing the page
• Missing Elements: Clear browser cache
• Slow Performance: Close other browser tabs

Navigation Problems:

• Can’t Find Features: Check your permissions
• Broken Links: Try refreshing the page
• Missing Menus: Verify your role and access
• Slow Navigation: Check internet connection

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Browser Compatibility

Supported Browsers:

• Chrome: Recommended for best performance
• Firefox: Full support with good performance
• Safari: Supported on Mac and iOS
• Edge: Supported on Windows

Browser Requirements:

• JavaScript: Must be enabled
• Cookies: Required for authentication
• Local Storage: Needed for preferences
• Modern Browser: Recent version recommended

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Getting Help with Interface

Self-Service Steps:

1. Try refreshing the page
2. Clear your browser cache
3. Check your internet connection
4. Try a different browser

Contacting Support:

1. Technical Issues: Contact IT support
2. Access Problems: Contact your administrator
3. Interface Questions: Contact Flynapse support
4. Feature Requests: Submit feedback through the system

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Best Practices

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Efficient Navigation

Use Keyboard Shortcuts:

• Learn common shortcuts for faster navigation
• Use Tab to move between form fields
• Use Enter to submit forms and activate buttons
• Use Escape to close dialogs and menus

Organize Your Work:

• Use bookmarks for frequently accessed pages
• Keep important documents in favorites
• Use search to find information quickly
• Organize chats and documents logically

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Interface Optimization

Browser Settings:

• Keep your browser updated
• Enable JavaScript and cookies
• Use a stable internet connection
• Close unnecessary browser tabs

Workspace Management:

• Use multiple browser tabs for different tasks
• Bookmark important pages and documents
• Use the back button to return to previous pages
• Take advantage of the interface’s responsive design

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Master your aviation workflows with intelligent AI assistance - ask questions, find documents, and collaborate with your team efficiently